Job Description

• Meet and exceed sales goals while continually developing new methods to increase sales and further cultivate client relationships
• Display a strong attention to detail and follow up with the art of multi-tasking and remaining calm in a fast-paced environment
• Ability to ensure the highest level of customer service within the boutique at all times
• Guarantee cross and up-selling amongst all product categories
• Optimize all opportunities to grow your client book and acquire new clients
• Discuss and convey interest with clients on knowledge of trends in the RTW luxury market
• Continual practice of qualitative monitoring and regular updating of client information in order to retain and expand business
• Foster open and constructive communication with team members, always collaborative and proposing effective solutions
• Handle all communication and requests of clients in a timely, professional and engaging manner

Essential Skills & Requirements

• 5+ years of experience in Luxury RTW Sales with a proven client book and sales record
• Bachelor’s degree preferred
• Experience in the special order process from Point of Sale through Alterations
• Ambassador of exquisite style with the ability to communicate garment fit and construction to clients
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Strong understanding of client needs and expectations
• Ability to project an approachable and professional image in personal demeanor, appearance and manner
• Adheres to company policy and confidentiality- is a true ambassador for the brand with strong sense of responsibility- setting the standard
• Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
• Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
• Excellent communication and analytical skills, both oral and written with an emphasis on the details
• Team player, “no task is too big or too small” attitude
• Proactively contributes to creating a team atmosphere that is professional and enjoyable
• Knowledge of computer systems, which include: Microsoft Outlook, Excel, Word
• Required to work a flexible schedule based on business needs that includes evenings and weekends; Saturdays are required
• Additional language fluency is a plus

Location

New York, NY