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Sales/Operations Assistant - Costa Mesa

Prestigious Ready to Wear and Bridal Designer, Monique Lhuillier, is seeking a Sales/Operations Assistant for our South Coast Plaza Flagship boutique. This role will provide effective and efficient execution of all back-of-house responsibilities in managing the day-to-day workflow.

 

Operations:

  • Manages entire shipping and receiving process; all boxes and inventory to be unpacked and appropriate action taken without delays
  • Ecommerce order fulfillment and processing following brand guidelines and directives
  • Packs, handles, and stores merchandise according to Monique Lhuillier standards
  • Working proactively with General Manager and Alterations Manager on repairs and quality issues to be resolved quickly and appropriately upholding the highest level of quality
  • Ensures timely movement of new merchandise being stocked to the floor
  • Assists with physical inventory process, weekly floor counts/monthly cycle counts and maintains reconciliation of stock discrepancies
  • Full knowledge on POS functions to both support the sales team
  • Ensures the organization and efficient operation of back of house
  • Develop and share ideas to reduce increase efficiency and reduce costs
  • After sales - Manage workflow of COG goods with General Manager and Alterations Manager
  • Supply Ordering – all store, office, and shipping supplies
  • Assists with physical maintenance of the boutique

Sales Support:

  • Support the team in the selling process, ensuring the highest level of client experience
  • Ensures an exceptional client experience by welcoming and tending to clients as they enter the boutique and navigate through the store
  • Assist selling team with running products, wrapping products for clients, client’s fitting room clean-up, steaming etc.
  • Assist with floor coverage when needed, prepared to sell and offer the same level of customer care any consultant would offer in terms of product knowledge and the customer experience
  • Support store initiatives and projects

Skills & Requirements: 

  • 2-3 years experience with overseeing shipping & receiving responsibilities within a retail environment
  • Bachelor’s degree preferred
  • Demonstrates an energetic and positive attitude
  • Ability to project an approachable and professional image in personal demeanor, appearance and manner
  • Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
  • Must possess a strong attention to detail, reporting  and follow-up
  • Demonstrate the ability to handle multiple tasks simultaneously
  • Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
  • Excellent communication and analytical skills, both oral and written with an emphasis on the details
  • Team player, “no task is too big or too small” attitude
  • Proactively contributes to creating a team atmosphere that is professional and enjoyable
  • Knowledge of computer systems, which include: Microsoft Outlook, Excel, Word
  • Some heavy lifting required
  • Additional language fluency is a plus

    Location
    South Coast Plaza 
    Cost Mesa, CA

    Application form
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    Size Guide
    READY TO WEAR COLLECTION SIZE CHART
    US 0 2 4 6 8 10 12 14 16 18
    UK 4 6 6-8 8-10 12 14 16 18 20 22
    ITALY 30 40 40-42 42-44 44 46 48 50 52 54
    FRANCE 34 36 36-38 38-40 40 42 44 46 48 50
    JAPAN 5 7 7-9 9-11 11 13 15 17 19 21
    BUST 32.5"
    33.5"
    34.5"
    35.5"
    36.5"
    37.5"
    39"
    40.5"
    42"
    43.5"
    U BUST
    25.5"
    26.5"
    27.5"
    28.5"
    29.5"
    30.5"
    32"
    33.5"
    35"
    37"
    WAIST
    24"
    25"
    26"
    27"
    28"
    29"
    30.5"
    32"
    33.5"
    35"
    HIPS
    35"
    36"
    37"
    38"
    39"
    40"
    41.5"
    43"
    44.5"
    46"
    SHOE SIZE CHART
    US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11
    ITALY 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41
    UK 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8
    FRANCE 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41 41.5 42
    ML MONIQUE LHUILLIER SIZE CHART
    US 0 2 4 6 8 10 12 14 16
    BUST 32.5" 33.5" 34.5" 35.5" 36.5" 38" 39.5" 41" 43"
    WAIST 25" 26" 27" 28" 29" 30.5" 32" 33.5" 33.5"
    HIP 35" 36" 37" 38" 39" 40.5" 42" 43.5" 45.5"
    MONIQUE LHUILLIER X HANKY PANKY SIZE CHART
    EXTRA SMALL SMALL MEDIUM LARGE
    PANT SIZE 0 - 2 4 - 6 8 - 10 12 - 14
    BUST 32" - 33" 34" - 35" 36" - 37" 38" - 40"
    WAIST 24" - 25" 26" - 27" 28" - 29" 30" - 33"
    HIPS 34" - 35" 36" - 37" 38" - 39" 40" - 43"
     
    TRIANGLE BRALETTES EXTRA SMALL SMALL MEDIUM LARGE
    BRA SIZE EQUIVALENT 32 A/B 34 A/B 36 A/B 38 A/B
    SOFT BRAS EXTRA SMALL SMALL MEDIUM LARGE
    BRA SIZE EQUIVALENT 30 A/B - 32 A 32 B/C - 34 A/C 34 C - 36 A/B 36 C - 38 A/B


    * PLEASE NOTE THAT ML MONIQUE LHUILLIER IS OUR CONTEMPOARY COLLECTION. SIZING DOES VARY FROM OUR SIGNATURE READY TO WEAR COLLECTION.

    * PLEASE NOTE THAT CONVERSIONS ARE APPROXIMATIONS